{"id":2266,"date":"2025-10-22T00:18:00","date_gmt":"2025-10-22T05:18:00","guid":{"rendered":"https:\/\/about.tuetly.com\/?page_id=2266"},"modified":"2025-10-22T02:25:09","modified_gmt":"2025-10-22T07:25:09","slug":"soporte","status":"publish","type":"page","link":"https:\/\/about.tuetly.com\/ko\/soporte\/","title":{"rendered":"Soporte"},"content":{"rendered":"<h2>\u00bfEn qu\u00e9 podemos ayudarte?<\/h2>\n<p>Si tienes alguna solicitud de ayuda, queja o reclamo, por favor llena el siguiente formulario.<\/p>\n<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-2263\"><form id=\"wpforms-form-2263\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"2263\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/ko\/wp-json\/wp\/v2\/pages\/2266?wpforms_form_id=2263\" data-token=\"d20cc1e447382dce0cd2f90a7b5dfd08\" data-trp-original-action=\"\/ko\/wp-json\/wp\/v2\/pages\/2266?wpforms_form_id=2263\"><noscript class=\"wpforms-error-noscript\">\uc774 \uc591\uc2dd\uc744 \uc791\uc131\ud558\ub824\uba74 \ube0c\ub77c\uc6b0\uc800\uc5d0\uc11c JavaScript\ub97c \ud65c\uc131\ud654\ud558\uc2ed\uc2dc\uc624.<\/noscript><div class=\"wpforms-hidden\" id=\"wpforms-error-noscript\">\uc774 \uc591\uc2dd\uc744 \uc791\uc131\ud558\ub824\uba74 \ube0c\ub77c\uc6b0\uc800\uc5d0\uc11c JavaScript\ub97c \ud65c\uc131\ud654\ud558\uc2ed\uc2dc\uc624.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-2263-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-2263-field_0\">Nombre completo <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-2263-field_0\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][0]\" aria-errormessage=\"wpforms-2263-field_0-error\" required><\/div><div id=\"wpforms-2263-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-2263-field_1\">Email (Correo electr\u00f3nico) <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-2263-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" aria-errormessage=\"wpforms-2263-field_1-error\" required><\/div><div id=\"wpforms-2263-field_3-container\" class=\"wpforms-field wpforms-field-radio wpforms-conditional-trigger\" data-field-id=\"3\"><fieldset><legend class=\"wpforms-field-label\">\u00bfCon qu\u00e9 podemos ayudarte hoy? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-2263-field_3\" class=\"wpforms-field-required\"><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_4\" name=\"wpforms[fields][3]\" value=\"Mi cuenta\" aria-errormessage=\"wpforms-2263-field_3_4-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_4\">Mi cuenta<\/label><\/li><li class=\"choice-13 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_13\" name=\"wpforms[fields][3]\" value=\"Cuenta suspendida\" aria-errormessage=\"wpforms-2263-field_3_13-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_13\">Cuenta suspendida<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_3\" name=\"wpforms[fields][3]\" value=\"Problema t\u00e9cnico \/ Reporte de Error\" aria-errormessage=\"wpforms-2263-field_3_3-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_3\">Problema t\u00e9cnico \/ Reporte de Error<\/label><\/li><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_1\" name=\"wpforms[fields][3]\" value=\"Pregunta general\" aria-errormessage=\"wpforms-2263-field_3_1-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_1\">Pregunta general<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_6\" name=\"wpforms[fields][3]\" value=\"Pregunta de negocios\" aria-errormessage=\"wpforms-2263-field_3_6-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_6\">Pregunta de negocios<\/label><\/li><li class=\"choice-7 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_7\" name=\"wpforms[fields][3]\" value=\"Reportar contenido\/usuario\" aria-errormessage=\"wpforms-2263-field_3_7-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_7\">Reportar contenido\/usuario<\/label><\/li><li class=\"choice-12 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_12\" name=\"wpforms[fields][3]\" value=\"Reportar chat\/grupo\" aria-errormessage=\"wpforms-2263-field_3_12-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_12\">Reportar chat\/grupo<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_8\" name=\"wpforms[fields][3]\" value=\"Seguridad y privacidad\" aria-errormessage=\"wpforms-2263-field_3_8-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_8\">Seguridad y privacidad<\/label><\/li><li class=\"choice-9 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_9\" name=\"wpforms[fields][3]\" value=\"Sugerencias\" aria-errormessage=\"wpforms-2263-field_3_9-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_9\">Sugerencias<\/label><\/li><li class=\"choice-14 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_14\" name=\"wpforms[fields][3]\" value=\"Reclamar mi cuenta\" aria-errormessage=\"wpforms-2263-field_3_14-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_14\">Reclamar mi cuenta<\/label><\/li><li class=\"choice-15 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_15\" name=\"wpforms[fields][3]\" value=\"DMCA\" aria-errormessage=\"wpforms-2263-field_3_15-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_15\">DMCA<\/label><\/li><li class=\"choice-10 depth-1\"><input type=\"radio\" id=\"wpforms-2263-field_3_10\" name=\"wpforms[fields][3]\" value=\"Otro\" aria-errormessage=\"wpforms-2263-field_3_10-error\" required><label class=\"wpforms-field-label-inline\" for=\"wpforms-2263-field_3_10\">Otro<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-2263-field_4-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"4\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-2263-field_4\">Otro: <\/label><input type=\"text\" id=\"wpforms-2263-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-2263-field_4-error\" ><\/div><div id=\"wpforms-2263-field_5-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-2263-field_5\">Problemas \/ Mensaje <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-2263-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" aria-errormessage=\"wpforms-2263-field_5-error\" required><\/textarea><\/div><div id=\"wpforms-2263-field_9-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-2263-field_9\">Subir media (opcional)<\/label><div\n\t\tclass=\"wpforms-uploader\"\n\t\tdata-field-id=\"9\"\n\t\tdata-form-id=\"2263\"\n\t\tdata-input-name=\"wpforms_2263_9\"\n\t\tdata-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,avif,ico,heic,heif,heics,heifs,asf,asx,wmv,wmx,wm,avi,divx,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2,txt,asc,c,cc,h,srt,csv,tsv,ics,rtx,css,vtt,mp3,m4a,m4b,aac,ra,ram,wav,x-wav,ogg,oga,flac,mid,midi,wma,wax,mka,rtf,pdf,class,tar,zip,gz,gzip,rar,7z,psd,xcf,doc,pot,pps,ppt,wri,xla,xls,xlt,xlw,mpp,docx,docm,dotx,dotm,xlsx,xlsm,xlsb,xltx,xltm,xlam,pptx,pptm,ppsx,ppsm,potx,potm,ppam,sldx,sldm,onetoc,onetoc2,onepkg,oxps,xps,odt,odp,ods,odg,odc,odb,odf,wp,wpd,key,numbers,pages,svg\"\n\t\tdata-max-size=\"10485760\"\n\t\tdata-max-file-number=\"3\"\n\t\tdata-post-max-size=\"1572864000\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg viewbox=\"0 0 1024 1024\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M885.2 446.3l-.2-.8-112.2-285.1c-5-16.1-19.9-27.2-36.8-27.2H281.2c-17 0-32.1 11.3-36.9 27.6L139.4 443l-.3.7-.2.8c-1.3 4.9-1.7 9.9-1 14.8-.1 1.6-.2 3.2-.2 4.8V830a60.9 60.9 0 0 0 60.8 60.8h627.2c33.5 0 60.8-27.3 60.9-60.8V464.1c0-1.3 0-2.6-.1-3.7.4-4.9 0-9.6-1.3-14.1zm-295.8-43l-.3 15.7c-.8 44.9-31.8 75.1-77.1 75.1-22.1 0-41.1-7.1-54.8-20.6S436 441.2 435.6 419l-.3-15.7H229.5L309 210h399.2l81.7 193.3H589.4zm-375 76.8h157.3c24.3 57.1 76 90.8 140.4 90.8 33.7 0 65-9.4 90.3-27.2 22.2-15.6 39.5-37.4 50.7-63.6h156.5V814H214.4V480.1z\"><\/path>\n\t\t<\/svg>\n\t\t<span class=\"modern-title\">Click or drag files to this area to upload.<\/span>\n\n\t\t\t\t\t<span class=\"modern-hint\">You can upload up to 3 files.<\/span>\n\t\t\t<\/div>\n<\/div>\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-2263-field_9\"\n\t\tname=\"wpforms_2263_9\" \t\tvalue=\"\">\n<div id=\"wpforms-2263-field_9-description\" class=\"wpforms-field-description\">A\u00f1ade pantallazos, v\u00eddeos o documentos PDF para ayudarnos a asistirle mejor.<\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"2263\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"2\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-2263\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><img decoding=\"async\" src=\"https:\/\/about.tuetly.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"\ub85c\ub529 \uc911\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"ko\"\/><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"<p>\u00bfEn qu\u00e9 podemos ayudarte? Si tienes alguna solicitud de ayuda, queja o reclamo, por favor llena el siguiente formulario.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2266","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/about.tuetly.com\/ko\/wp-json\/wp\/v2\/pages\/2266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/about.tuetly.com\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/about.tuetly.com\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/about.tuetly.com\/ko\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/about.tuetly.com\/ko\/wp-json\/wp\/v2\/comments?post=2266"}],"version-history":[{"count":4,"href":"https:\/\/about.tuetly.com\/ko\/wp-json\/wp\/v2\/pages\/2266\/revisions"}],"predecessor-version":[{"id":2271,"href":"https:\/\/about.tuetly.com\/ko\/wp-json\/wp\/v2\/pages\/2266\/revisions\/2271"}],"wp:attachment":[{"href":"https:\/\/about.tuetly.com\/ko\/wp-json\/wp\/v2\/media?parent=2266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}