Frequently asked questions
We have some FAQ to
inform you more
The verified badge is based solely on official document validation.
You don't need to pay anything to get verified here.
To start the verification process, simply
click here
and follow the steps to submit your documentation.
You can easily reset your password by clicking on "Forgot my password" on the web. This option is also available in the same way on both iOS and Android apps. Simply follow the instructions to receive a password reset link via email. Click here to recover it now.
Yes, you can have multiple accounts on Tuetly. However, each account must comply with our
Terms of Service
and
Community Guidelines.
Please note that all accounts must use valid information and should not be created for malicious purposes such as impersonation, spam, or evading bans.
Each account is your responsibility, so make sure to keep them secure and follow our platform rules.
You can reach our support team by clicking the support button at the menu of this page to submit a support ticket. Our team will review your request and get back to you as soon as possible. Please provide as much detail as possible about your issue to help us assist you more effectively.
If you wish to permanently delete your account, please contact our support team by clicking the contact button in the menu and selecting the "Delete Account" option when creating your support ticket. Our team will process your request and confirm the deletion.
Please note that once your account is deleted, all your data, posts, and content will be permanently removed and cannot be recovered. We will miss you.
If your account has been suspended, you can submit an appeal by clicking the contact button in the menu and selecting the "Suspended Accounts" option when creating your support ticket. Please provide detailed information about why you believe your account should be reinstated. Our team will review your case and respond as soon as possible. Please be patient and avoid submitting multiple tickets, as this may delay the review process.
If you represent a company, artist, or public figure and need to claim an existing account, please contact our support team by clicking the contact button in the menu and selecting the "Claim my Account" option when creating your support ticket.
We will request documentation that proves you are the rightful owner or authorized representative of the account. Once we verify the documentation, we will proceed to transfer the account to you.
No, Tuetly does not offer a feature to see who has visited your profile.
Tuetly values user privacy, and we believe that browsing profiles should remain a private activity. This allows all users to explore content freely without concern, protecting the individual privacy of everyone on our platform.
Tuetly displays ads to keep the platform free for everyone. As of 2025, we use Google AdMob, a third-party advertising service, to serve ads on our platform. The revenue generated from these ads helps us maintain our servers, pay our team, and continue improving the service for all users.
In the future, we may transition to a personalized ad system, but for now, Google AdMob allows us to sustain and grow Tuetly while keeping it accessible to everyone. By using our platform, you agree to view ads as part of the service.
Yes, you can request a copy of your data at any time. To do so, click the contact button in the menu and select the "Data Request" option when creating your support ticket. Our team will process your request and provide you with a downloadable file containing your personal information, posts, and activity.
This feature is provided in accordance with data privacy regulations.
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