November 5, 2025
Great news! Tuetly is now available in multiple languages, and we’re officially launching with full support in English and Spanish.
About Our Support
We want to be transparent: our support team is small, so we need your help to make this work efficiently.
Start with Self-Help Before reaching out, please check our FAQ. Most common questions like resetting passwords, updating settings, or troubleshooting basic issues are already answered there with step-by-step guides.
What We Prioritize our team focuses on:
1. Critical bugs and technical issues
2. Security concerns
3. Account access problems that can’t be fixed through our guides
4. System errors affecting app performance
What to Expect: Response times depend on the nature and urgency of your request. Questions covered in our documentation may not receive a response, as our limited team needs to focus on critical issues and problems that require direct assistance.
How to Get Help Effectively:
1. Check the FAQ first
2. If you need to contact us, include details: device type, app version, and what you’ve already tried
3. For technical issues, describe the steps to reproduce the problem and upload any content (screenshots, videos) that can help us understand it better
We’re building something great, and we appreciate your patience and understanding as we grow.
English 
Español de Colombia 
한국어